Who we are Our website address is: https://mychoicefoods.pk.

My Choice Foods is a Karachi-based manufacturer and online retailer of premium snacks and food products, including Nimco, Peanut Chikki, Till Chikki, salted peanuts, nuts, dry fruits, seeds, and sweets. We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws in Pakistan.

What personal data we collect and why we collect it

Orders and Checkout When you place an order on our website, we collect the following information to process your purchase, deliver your products, and provide customer support:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order details (products purchased, payment method)

This data is necessary to fulfill your order, arrange delivery (including same-day options in Karachi where available), process payments (via Card, Bank Transfer, or Cash on Delivery), and send order confirmations/updates.

Media If you upload any images or files to our website (e.g., during custom order requests, if applicable), avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Cookies Our website may use essential cookies to ensure basic functionality, such as remembering items in your cart during checkout. We do not use cookies for marketing or tracking purposes beyond what’s necessary for the shopping experience.

If third-party services (e.g., payment gateways) set cookies, they follow their own policies. Most browsers allow you to control or disable cookies.

Embedded content from other websites Product pages or our site may include embedded content (e.g., images, videos, or maps from third-party services). These behave as if you visited the other website directly. Such sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the content.

Who we share your data with We do not sell or rent your personal information to third parties. We may share your data only in these limited cases:

  • With delivery partners (e.g., courier services like TCS or Leopard) to ship your orders.
  • With payment processors to handle transactions.
  • If required by law, such as for fraud prevention or legal obligations in Pakistan.

If you request a password reset (if accounts are enabled in future), your IP address may be included in the reset email.

How long we retain your data We keep order-related personal data only as long as necessary to fulfill the order, handle returns/refunds (per our Refund Policy), and comply with legal/tax requirements in Pakistan (typically up to 6 years for financial records). After that, data is securely deleted or anonymized.

What rights you have over your data You have the right to:

  • Request access to the personal data we hold about you (e.g., your order history).
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal retention requirements).

To exercise these rights, contact us at info@mychoicefoods.pk. We will respond within a reasonable time.

Where your data is sent Order data may be processed and stored in Pakistan. Any data sent to third-party services (e.g., payment gateways or couriers) follows their privacy policies and security standards.

Contact us For any questions about this Privacy Policy, your data, or privacy concerns, please email us at: info@mychoicefoods.pk

We value your trust and are dedicated to keeping your information safe while you enjoy our fresh, hygienic, and authentic snacks!